Shipping Policy
Last Updated: 11/24/2025
At 29° North, we aim to ship your order as quickly and safely as possible. Please review our shipping terms below before completing your purchase.
Order Processing Times
All orders are processed in the order they are received.
• Standard processing time: 2–5 business days
• During product drops, peak seasons, or restocks, processing may take slightly longer.
You will receive a shipping confirmation email with tracking information as soon as your order has shipped.
Shipping & Delivery Estimates
We offer standard delivery on all orders. Actual delivery times vary based on destination, carrier workload, weather, and other factors outside our control.
Estimated delivery time: 5–10 business days (U.S. orders)
Delays may occur, especially on back-ordered or high-demand items.
Delivery times are estimates only and are not guaranteed.
Back-Ordered Items
Certain items may be marked as back-ordered or made-to-order.
• These products may require additional fulfillment time.
• Your order will ship as soon as the product becomes available.
By purchasing a back-ordered item, you acknowledge that shipping delays may occur.
International Shipping
We currently ship to select international regions.
International customers are responsible for any customs fees, duties, VAT, import taxes, or additional border charges.
These fees are not included at checkout and vary by country.
International delivery times are longer and may be impacted by customs processing.
Shipping Confirmation & Tracking
Once your order is shipped, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
29° North is not responsible for:
• Undeliverable packages due to incorrect addresses
• Lost packages caused by incorrect or incomplete information
If a package is returned to us due to incorrect information, the customer is responsible for any reshipping fees.
Lost, Stolen, or Damaged Packages
Once an order leaves our facility and is scanned by the carrier, it is under the carrier’s responsibility.
29° North is not liable for:
• Packages marked as “delivered” but not received
• Stolen packages
• Damage caused during transit
If an issue occurs, we will assist you with filing a claim with the carrier.
Order Changes or Cancellations
Once an order is placed, we cannot guarantee the ability to change or cancel it. If you need assistance, please contact us immediately at